Privacy Policy

Privacy Policy - Last updated: (16/04/2025)

Marie-Louise Nightingale respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and protected when you visit this website, book services, or engage in contact through forms or emails.

1. What Information We Collect
We may collect and store the following information when you use the website or services:- Personal details: Name, email address, contact number, and location (if provided).- Booking information: Session preferences, goals, and any notes shared during Zoom call bookings.- Payment details: When applicable, payment is processed securely via trusted third-party providers (e.g., PayPal). No card details are stored on this website.- Website usage data: Cookies and analytics tools may collect basic visitor information to improve site experience.
2. How We Use Your Information
Your information is used to:- Respond to enquiries and confirm session bookings - Provide personalised advice and motivational support - Send updates or confirmations about your appointments - Improve services based on anonymised feedback and analytics - Share important service updates (with your consent)
3. Confidentiality & Respect
All communication, especially during Zoom calls or contact through forms-is kept private and respectful. You will never be judged or pressured to share more than you're comfortable with. No information will be passed on to third parties unless required by law or with your full permission.
4. Your Rights
You have the right to:- Access any personal data held about you - Request corrections or updates - Withdraw your consent or request data deletion - Opt out of any non-essential communications. To make a request, simply get in touch via the Contact form or email provided on the website. Your preferences will be updated accordingly.
5. Cookies & Website Tools
This site may use cookies to enhance your browsing experience. These cookies are small files that help us understand visitor behaviour in a general, anonymous way. You can disable cookies through your browser at any time.
6. Data Storage
All collected data is stored securely and only for as long as necessary to fulfil the purpose it was collected for, or to meet legal and safeguarding obligations. Emails and booking records are stored securely and never shared.
7. Contact
If you have any questions about this Privacy Policy or your personal information, please feel free to reach out via the Contact page.